Privacy Policy

Your personal information is important to us and we are committed to keeping it secure and using it carefully. You will find below a summary of how and why we collect your information, who we share it with and what we do to keep your information secure. Likewise, you will also find details of your privacy rights.

What does CIC Insurances do? CIC Insurances provides information on hand-picked insurance policies to protect you, your life and your belongings. You can request and/or compare insurance quotes online with no obligation.

What personal information does CIC Insurances collect and why?

We collect information to personalize and improve your experience with our services, website and to communicate with you. All of this information is stored on secure servers.

We only use personal information that you have given us or that we have collected from you when you visit our website [and contact forms]. We do not receive personal information from or sell it to third parties. With your consent, we will share your personal information with third parties to process your insurance request and provide you with a quote. We never sell your personal information to third parties for their mailing or marketing purposes.

The personal information we collect about you falls broadly into two categories:

1. Information you provide – We may ask you to provide personal information to provide our services to you. This includes asking you to provide your contact details so that we can contact you. The personal information you are asked to provide and the reasons why you are asked to do so will be clearly communicated to you at the time you are asked to provide that information.

1.1 Forms – The website allows visitors to submit information through self-service forms for contact requests or quote requests. The information submitted through the forms is not encrypted. If you have concerns about the confidentiality of the information, you can also receive our online forms as a PDF file that you fill out and email back to us.
Information collected is sent to the partner company offices via email (not encrypted) and may also be stored in a database that only employees can access (password protected).

2. Information we collect automatically – When you use our website and contact forms, we may automatically collect certain information from your device. The data we collect may include information such as your IP address, device type, unique device identification numbers, browser type and other technical information. We may also collect information about how your device interacted with our website or contact form, including the pages viewed and links clicked. We collect this information to better understand visitors to our website and to use the information to improve the quality and relevance of our website and services.

2.1 Cookies – To collect this anonymous data, our website may use “cookies”. Cookies are small pieces of information sent to your browser and stored on your computer’s hard drive. Sometimes they identify users when the website requires information to be stored from one page to the next. This is simply to improve the functionality of the website. Cookies alone cannot be used to identify the user. Cookies do not harm your computer and you can set your browser to notify you when you receive a cookie so you can decide whether to accept it. Cookies may be stored for up to 5 years after you leave the website. CIC Insurances collects and uses these cookies to recognise returning visitors or to store small amounts of data collected while users are on the website (website preferences, session variables, etc.), to better serve customers on their next visit or to improve the customer experience.

Who does CIC Insurances share my personal data with?

We may share your personal data with the following categories of recipients:

Companies that provide data processing services to us, for example to improve the security of our website, or that process personal data for the purposes described in this Privacy Policy or disclosed to you when we collect your personal data.

CIC Insurances affiliates, brokers or third parties as necessary to provide our services, including external service providers such as accountants and other consultants and financial institutions.

What happens if you do not wish to provide information?

CIC Insurances can only fully advise you and assist you in arranging your insurance or making a claim if all relevant information is provided to us. Under the Insurance Contracts Act 1984, you are required to disclose certain information. Failure to disclose such information may result in the relevant insurers refusing to provide cover, cancelling your cover or reducing cover or rejecting claims. If you choose not to provide CIC Insurances and/or its partner companies with the information requested, we may not be able to provide you with the services or products or properly manage and administer the services and products provided to you or others.

Image Credit and License

Images from this Website was sourced from Vecteezy and Pixabay. It is used under the Vecteezy and Pixabay licenses. For detailed licensing terms, please refer to Vecteezy’s and Pixabay’s licensing policies.

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